Terms of Service
Last updated: January 17, 2026
1. Acceptance of Terms
By accessing or using Coach Tempo ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms apply to all users of the Service, including without limitation users who are browsers, athletes, coaches, and contributors of content.
2. Description of Service
Coach Tempo is an AI running coach to help you train for a race by providing:
- Personalized training plan generation and management
- Integration with third-party fitness platforms (e.g., Strava)
- AI coaching recommendations and plan adjustments
- Progress tracking and performance analytics
- Training reminders and motivational support
The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.
3. User Accounts and Registration
Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your information to keep it accurate and current
- Maintain the security of your password and account
- Accept all responsibility for activity that occurs under your account
- Notify us immediately of any unauthorized use of your account
Eligibility
You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
Account Termination
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms.
4. Third-Party Integrations (Strava)
Strava API Usage
When you connect your Strava account to Coach Tempo, you authorize us to:
- Access your activity data and athlete profile information via the Strava API
- Import and sync your running activities for training plan analysis
- Display your Strava data within your personal Coach Tempo account
Strava API Compliance
Our use of the Strava API is subject to Strava's API Agreement. We agree to:
- Personal Use Only: Your Strava activity data is displayed only to you within your Coach Tempo account
- No AI Training: We do not use your Strava data to train artificial intelligence models or similar applications
- No Data Selling: We will never sell, license, or provide your Strava data to third parties including advertisers or data brokers
- No Targeted Advertising: We do not use your Strava data for targeted advertising purposes
- Respect Deauthorization: When you disconnect your Strava account, we will stop accessing your Strava data via the API
Disconnecting Strava
You may disconnect your Strava account at any time through your Coach Tempo Settings page. You can also revoke Coach Tempo's access to your Strava data directly through Strava's App Settings.
5. SMS/Text Messaging Terms
Coach Tempo offers optional SMS (text message) services for training reminders and AI coaching conversations. By opting in to receive text messages from Coach Tempo, you agree to the following terms:
Program Description
Coach Tempo SMS services include training reminders, workout notifications, AI coaching conversations, and important account updates related to your training plan.
Message Frequency
Message frequency varies based on your training schedule and interactions with the AI coach. You may receive up to 10 messages per week for training reminders and notifications. Conversational coaching messages are sent in response to your initiated conversations.
Opt-Out Instructions
You can opt out of SMS messages at any time by texting STOP to any message you receive from Coach Tempo. You will receive a confirmation message and no further messages will be sent. You may also disable SMS in your account settings at coachtempo.com/settings.
Help
For help with SMS services, text HELP to any message or contact us at support@coachtempo.com.
Costs and Carrier Fees
Message and data rates may apply. Coach Tempo does not charge for SMS messages, but your mobile carrier may charge standard messaging fees. Check with your carrier for details about your text messaging plan.
Supported Carriers
SMS services are available on most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number and SMS consent information will not be shared with third parties for marketing purposes. See our Privacy Policy for details on how we handle your information.
6. User Content and Data Ownership
Your Content
You retain all rights to the content you provide to Coach Tempo, including training data, activity information, and personal information. By using the Service, you grant us a limited license to use, store, and process your content solely for the purpose of providing and improving the Service.
Our Content
All content provided by Coach Tempo, including but not limited to training plans, AI-generated coaching advice, user interface design, and software code, is owned by Coach Tempo and protected by copyright and other intellectual property laws.
7. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of others
- Upload or transmit viruses, malware, or other malicious code
- Attempt to gain unauthorized access to the Service or related systems
- Use automated systems (bots, scrapers) to access the Service without permission
- Interfere with or disrupt the Service or servers or networks
- Impersonate any person or entity, or falsely represent your affiliation
- Collect or store personal data about other users without their consent
- Use the Service for any commercial purpose without our express written consent
8. Health and Medical Disclaimer
IMPORTANT: Coach Tempo provides training recommendations and coaching advice, but we are not a medical service and do not provide medical advice.
- Always consult with a qualified healthcare professional before starting any new exercise program
- If you experience pain, discomfort, or any other medical symptoms during training, stop immediately and seek medical attention
- Our AI-generated training plans are general recommendations and may not be suitable for your individual health condition
- We are not responsible for any injury, illness, or adverse health effects resulting from your use of the Service
- You use the Service at your own risk and are solely responsible for your health and safety
9. Payments, Subscriptions, and Refunds
Free and Paid Plans
Coach Tempo offers both free and paid subscription plans. Pricing and features are subject to change with notice. We reserve the right to modify our pricing structure at any time.
Payment Terms
Paid subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method on file for all applicable fees. If payment fails, we may suspend or terminate your access to paid features.
Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods unless required by law.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COACH TEMPO SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Any loss of profits, revenue, data, or business opportunities
- Any injuries, illnesses, or health conditions arising from your use of the Service
- Any damages resulting from third-party integrations (e.g., Strava)
- Any errors, inaccuracies, or interruptions in the Service
Our total liability to you for all claims arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
11. Disclaimers and Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not guarantee the accuracy, reliability, or completeness of any training plans, AI recommendations, or other content provided through the Service.
12. Indemnification
You agree to indemnify, defend, and hold harmless Coach Tempo and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Service
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Any content you provide to the Service
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
14. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use the Service will immediately cease. You may also delete your account at any time through your account settings.
Upon termination, we will delete your personal data within 30 days, except where required by law to retain certain information. See our Privacy Policy for more details.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Coach Tempo regarding your use of the Service and supersede any prior agreements.
18. Contact Information
If you have questions or concerns about these Terms, please contact us at:
Email: support@coachtempo.com
19. Acknowledgment
BY USING COACH TEMPO, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.